If you are unable to keep your reservation, please contact the relevant studio in order to rearrange or cancel. There is an option to leave a message should we not be available.
For promotional purposes by CAM Photography, the usage of you or your child is conditional on never having worked with another photography company previously within 6 months at time of booking. This is applicable within a 100-mile radius of our studios, with the corresponding postcodes of LA1 3LA/WN4 9AX. To secure the time in our studio, a 50% booking fee will be required; this will be refundable on the completion of the appointment. If you do not attend your appointment, or cancel without 24 hours notice, the session will be void and the booking fee lost. Please note, if you are chosen to represent CAM Photography your images may be used on our website, social media and for any other promotional purposes. When attending a model booking you do have the option to purchase further prints at the time of your showcase , To Qualify for the promotion price Payment will be paid in full upon booking and images will be released to you after the session . Payments not paid in full will revert to our standard prices should you wish to pay just the booking fee. Any images uploaded to social media sites , please feel free to tag yourself for memories and hit share . We may offer promotional rates on model call images these will be available for that day only upon the view , these promotional rates will not be available at any other time . Any booking fees paid to secure your model session will be refunded upon completion of the session. In the event that you do not uphold any part of the session or you do not attend the view without a confirmed cancellation CAM Photography reserves the right to keep any monies previously paid for the time booked out of our diary.
WATCH ME GROW SESSIONS (WMG)
These sessions are paid in full at the time of booking (£30.00). If you fail to attend, or cancel without notice, on any of the three sessions then the corresponding complimentary print from the session will be voided. The print can then be released at a charge of £35.00 and a booking fee will then apply to any further sessions. Any sessions that have been completed to the point of non-attendance will still be honoured, in terms of the included prints in the £30.00 package. Please note if you decide not to complete the WMG programme you are only entitled to one image from each session that you have attended.
For Customers who choose to do a payment plan & it is linked to a watch me grow - If you cancel the agreement before the full amount is paid, CAM Photography reserve the right to not uphold any further sessions on the programme. However any sessions that have been attended up to that point will still be valid for the 7x5 print included in the standard Watch Me Grow package. Please note, that if cancelled, the limited collections prints will be voided and the prints included on the watch me grow will revert back to the 7x5 size included in that session. Immediate family may be included on one or more sessions as part of the collection. However, this is limited to parents and siblings. Other family members, such as Grandparents,Auntie ,Uncles Cousins etc do not qualify and a separate photographic session will need to be booked for their inclusion. If you do not turn up to a booked session without cancelling and having confirmation from us you will be required to pay a new sitting fee of £35.00 for the new appointment you wish to make this is due to us loosing time out of the studio when your appointment could of gone to another client wishing to take this time slot . If you are more than 30 Mins late to your booked appointment we reserve the right to cancel your session and a new sitting fee will be payable .Please note that Cake-smashs are not included has part of the limited collection & will need to be booked separately and the appropriate fee of £45.00 will be chargeable
USB & PRINT COLLECTIONS
If you have purchased one of our digital or print collections , you can swop out prints included has part of that collection to larger prints or smaller prints up to the value allocated in the collection . You can also use the allocated spend to put towards higher valued products such has frames , canvas etc please speak with your photographer and we will be happy to go through your options .
Please note any money previously paid to us has part of a payment plan will not be refunded if you want to end/cancel the agreement early. You will not receive any images unless the full amount for the collection you ordered is paid for in full .
If you are on a payment plan we order your images upon completion of the plan. Images will only be added to Facebook once full payment has been received & sent to print.
We require at least 24 hours notice to rearrange your photographic/showcase session should you need to There are several ways that may be done - Phone 01524846697/01942396228, if unavailable, leaving a message is also acceptable. Texting on this number (07957947253) is acceptable. Also, on our Facebook pages by leaving us a message (inbox) or Email. You will receive notification that we have had your request to rearrange to a different day from a member of the team.
Gift Vouchers can not be exchanged for cash or refundable but can be transfered to a different session we offer
CAKE-SMASH - We can provide the cake through our recommended supplier cakes start from £25.00 . Due to the nature of the session Once the cake has been ordered you will be committed to the date booked and no changes can be made , If the session is to be rescheduled you will have to repurchase a a further cake at your expense . We can not guarantee ( has with any sessions ) baby will get involved with smashing etc we are totally led by your baby and will go with their pace , we can not commit to how many images will be supplied from these sessions and we will not reshoot the session complimentary if baby will not get involved due to the bespoke nature of a cake-smash photo-shoot .
WEDDING - Any booking fees or Monies paid to CAM Photography to secure your date will be non -refundable should you cancel the wedding or change the date. This is due to us keeping that date & hours booked out for you, & no further bookings can take place. These terms will apply without a signed contract agreeing the wedding terms & conditions.
BOOKING FEES - We take booking fees to secure all our sessions. This is the full cost of the shoot you have booked. Please note that this is non-refundable & your session can only be transferred to another date if we have been given the correct notice of 24 hours to change your appointment with us & you have received confirmation from a member of the team . If you pay for the session/voucher in full at the time of booking this can be transferred to a different session of your choice or you will receive a credit to the studio to spend has you wish on other sessions or products we sell. Please note that no refunds will be given on any sessions booked or purchased vouchers if you simply change your mind .
Please be aware that we allocate up to 1 hour per photo-session and 1 hour for a showcase session from our diary; therefore, appropriate measures must be taken if you require a change in appointment time or to reschedule your appointment. These measures are defined above. If no such action is taken, your complimentary print included in your session (valued at £50.00) will be voided.
All images captured by us are owned and copyright protected under the copyright & patents act of 1988 by CAM Photography. It is a criminal offence to screenshot, copy, scan or reproduce your images in any way without full written consent from CAM Photography. When purchasing the digital images , please do not apply filters or digitally manipulate the images in any way this is against copyright law Please do not apply Facebook or Instrgram filters. Please note, it is normal practice for us as a company to use images we take for advertising purposes, promotions and social media, with the purpose of showcasing our work and to keep our media current. once your image is uploaded to Facebook you can tag and share your beautiful images ,can we kindly ask that you leave the image sat on our page for a minimum of 48 hours after this time please feel free to use has profile images etc . If you do not wish the images we take to be used for such purposes, please bring this to our attention during your showcase session or contact us prior to your session.
The usage of your own camera is not permitted during any session (apart from our own of course), we are dedicated to capturing perfect images for you & your family. Please respect our work and keep your phones in pockets. If caught using your phone or Camera in a session your photo-session will be terminated no prints will be released & any fees paid will be Non refundable.
Please allow up to 30 working days (Mon - Fri) to receive your images/wallart, this time is taken from the point of order + 1 day and after full payment. This time allows us to maintain our high standards of presentation & allows any external work to be completed (Bespoke framing etc).We do not print our images on site and work with an external printers, therefore we will not be held accountable for any delays as a result of external factors. You may even need to come back into the studio to final proof your bespoke item before we send it to print. We personally check each individual order before it leaves each studio to make sure it meets our standards. Please try to be patient during this time, we know how excited you will be to receive your images and we will contact you as soon as its ready for collection.
Please note, if no extra purchase is made at the time of your view we will, unfortunately, delete your images from our hardrives. We are unable to store your images indefinitely. You can opt to pay a £50.00 holding fee to secure your images to choose at a later date this amount can then be used against products.
Due to the custom nature of photography no cancellations or refunds are possible once you leave the studio. You will be given the opportunity to final proof your order at the time of your view and before your payment is taken by us - your order form will be then be signed and you will will be given a copy for your reference . Your order will then be worked on & sent to print.
If you need your images sooner, please speak with us and you can opt for our express service.
Images purchased at the time of a view with a deposit to order will be disposed of & money will be lost ,if the images are not collected within a 3 month period of us contacting you to arrange collection .
Butterfly & Bird - Janines sessions with collections included will be honoured for 18 month period only of her joining CAM Photography . April 16-Oct 17 . Any further sessions after this time will be chargeable by Cam Photography .
Prices are subject to change at any time. Please make sure you ask for an up to date price guide upon booking if you do not have one. To be fair to all our customers our prices are non-negotiable. Please do not embarrass your photographer by asking for a deal or for discounts. We find our price guide is very competitive. If you do not see something on the price guide you are looking for please do bring this to our attention.
RETOUCHING & EDITING
We spend many hours editing your chosen images to perfection ! skin softening reducing wrinkles ,making teeth super white , removing flakes and pimples from newborn babys skin- this is all part of our service , However Sometimes we are asked to swop people from image to another this can be very time consuming and may carry further charges for the time involved - Please ask Cheryl upon your reveal and she can advise you further on creating the perfect bespoke image.
USB & WEDDINGS
Please note once you have received your USB containing your digital images , it is your responsibility to make sure you have backed them up to your preferred method . We do not keep your images once they have been handed over or back them up through our online service .
By booking a photographic/model session with us you are agreeing to all the terms & conditions listed above.
Thank you for your respect.